The dawn of a new age of indemnity

The dawn of a new age of indemnity

Just before Christmas the Secretary of State for Health and Social Care, Sajid Javid, announced that in accordance with the recommendations of the independent inquiry into the issues raised by former surgeon Ian Paterson, the government would be bringing forward...
The solicitor’s letter

The solicitor’s letter

There can be little more distressing than to receive a letter from a solicitor. They invariably appear unpleasant with words such as ‘allege’ and ‘negligence’ liberally scattered through the text. A dentist may expect to receive, on average, one or perhaps two claims...
Defending dentistry as litigation increases

Defending dentistry as litigation increases

I have spent nearly 40 years on the roller coaster called dentistry. I have survived a variety of ups and downs, influenced by politics, finance, legislation and opinions on best practice. Overall, in that time, there can be no doubt that dentistry has improved. The...
Unexpected complaints – a matter of opinion

Unexpected complaints – a matter of opinion

All dentists occasionally run into trouble. Commonly, it is an allegation about attitude. But many issues arise about the treatment provided, complications arising afterwards, costs, and the options for treatment. Sometimes, however, a problem arises that you could...