Education

Learn how to become the best dentist you can be.

Working with our trusted partners, we are here to support you to achieve your career goals and become the best dentist you can be. Our corporate friends can assist you with business development and coaching, financial planning, clinical development, legal & HR support, online CPD and much more

New on The Densura Blog…

Insights from Julie-Anne Conway, one of Densura’s Dental Legal Advisors

Insights from Julie-Anne Conway, one of Densura’s Dental Legal Advisors

Julie-Anne Conway, with nearly 30 years of experience in general practice and almost a decade as a dental legal advisor, now plays a pivotal role at Densura, providing support and guidance to dental practitioners facing complaints and legal issues. Her daily work involves managing various cases, offering quick and empathetic responses to alleviate stress for dentists. Conway emphasizes the importance of understanding client experiences and the evolving complaint culture in dentistry. She highlights trends in dental law, particularly in managing periodontal disease, and underscores the value of learning from complaints. Supported by a knowledgeable team, Conway ensures clients receive comprehensive care, turning stressful situations into opportunities for growth and improved practice.

Switching your Dental CPD Online Platform

Switching your Dental CPD Online Platform

As part of our commitment to our members, we’re always looking for ways that we can enhance our members’ benefits, and we’re very pleased to announce an upgrade in our CPD platform provider, from March 1st 2024.

Marketing your Dental Practice

Marketing your Dental Practice

James Thomson is the founder and director of a marketing agency called MediaTasks, based in London. Densura came to know Jame through TrafficTasks™, his specialised programme for dentists looking to hit new levels with their marketing.

Dentistry and Facial Aesthetics

Dentistry and Facial Aesthetics

At Densura, one of our key partners is Aesthetics Entrepreneurs. Founded by Richard Crawford-Small, a sales and marketing consultant with multiple positions across the aesthetics market for the past 20 years, Aesthetics Entrepreneurs both mentors and gives business advice to help clinicians and dentists establish a facial aesthetics arm of their business.

Dental complaints on the rise according to the Parliamentary and Health Service Ombudsman

Dental complaints on the rise according to the Parliamentary and Health Service Ombudsman

As a dental indemnity insurance provider, our primary concern is the wellbeing of dental professionals and the sustainability of their practices. The recent report by England’s Health Ombudsman highlights the increasing challenges faced by dental practitioners in the NHS, including rising complaints, upheld grievances, and systemic barriers to care.

In Conversation with …

In Conversation with …

I had an interesting chat with “dentist A” today. He had received a complaint about an implant placement. His patient had been to see another dentist (dentist B) because of food packing associated with the newly fitted bridge.

Dental treatment: when things go wrong, do what is right

Dental treatment: when things go wrong, do what is right

It may sound obvious, but when treating a patient, the best way to keep safe is doing the right thing.
In the course of undertaking dental treatment, unexpected events may occur that compromise or complicate the treatment being provided.

What does good dental insurance look like?

What does good dental insurance look like?

Spending thousands of pounds on something one hopes never to use seems counter-intuitive. But it may, given certain circumstances, turn out to be the most important purchase you ever make.

Indemnity – more than just malpractice

Indemnity – more than just malpractice

GDC investigations come in many forms. Most relate to clinical practice; how a registrant’s physical and mental condition can affect their ability to do their job, failures in patient care, discrimination against patients, breaches in patient confidentiality and poor record-keeping, to name a few.

The price of rushing – extracting the wrong tooth

The price of rushing – extracting the wrong tooth

Mrs S, aged 55, was treated by her regular dentist Dr M for toothache.
An examination established that the lower left first molar, which had a large amalgam restoration, was tender to percussion.

Are you practising defensive dentistry?

Are you practising defensive dentistry?

77% of dentists feel they are practising defensive dentistry – it’s no surprise, considering that medical indemnity claims are increasingly being brought by patients, a rise which shows no signs of stopping. But what is defensive dentistry? Are you practising in this way and – if so – what can you do about it?

Frying pan and fire – a cautionary note on private practice

Frying pan and fire – a cautionary note on private practice

There’s currently a lot of enthusiasm for ‘going private’. It’s in the dental press and all over social media. Concerns over the dental NHS system have been amplified by the pandemic and Brexit, resulting in a reduced workforce.

Rare surgical emphysema – the perils of three-in-one use

Rare surgical emphysema – the perils of three-in-one use

Surgical emphysema (or subcutaneous emphysema) occurs when air/gas is located in the subcutaneous tissues (the layer under the skin). This usually occurs in the chest, face or neck. The majority of cases are non-fatal and self-limiting.

A cautionary tale for keeping dental records

A cautionary tale for keeping dental records

All clinicians know the importance of dental records. Many write extremely comprehensive notes, whilst others rely very heavily on auto-notes and auto templates. These can be helpful but can also lead to inconsistencies.

The Densura Story

The Densura Story

We are so proud of how far we have come as a company. Since Densura came into existence, our sole mission has been to find the best deals for our dentists – broad, secure insurance cover at a fair price.

The dawn of a new age of indemnity

The dawn of a new age of indemnity

Just before Christmas the Secretary of State for Health and Social Care, Sajid Javid, announced that in accordance with the recommendations of the independent inquiry into the issues raised by former surgeon Ian Paterson, the government would be bringing forward proposals for reforming the provision of indemnity in 2022.

The solicitor’s letter

The solicitor’s letter

There can be little more distressing than to receive a letter from a solicitor. They invariably appear unpleasant with words such as ‘allege’ and ‘negligence’ liberally scattered through the text.

Defending dentistry as litigation increases

Defending dentistry as litigation increases

I have spent nearly 40 years on the roller coaster called dentistry. I have survived a variety of ups and downs, influenced by politics, finance, legislation and opinions on best practice. Overall, in that time, there can be no doubt that dentistry has improved. The range and quality of materials and equipment has developed to the extent that, in capable hands, wondrous outcomes are now possible.

Unexpected complaints – a matter of opinion

Unexpected complaints – a matter of opinion

All dentists occasionally run into trouble. Commonly, it is an allegation about attitude. But many issues arise about the treatment provided, complications arising afterwards, costs, and the options for treatment. Sometimes, however, a problem arises that you could not forecast.

Upcoming events

8th March 2025
North of England Dentistry Show – Manchester

14th & 15th March 2025
BDIA Showcase – London Excel

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